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Bass Appliance Service & Sales

5.0
  • Wilson, NC

About this business

Retail

Bass Appliance Service and Sales has the widest selection of high-quality appliances in the greater Wilson, NC area. Since 1976, this local and family-owned business has been providing customers with excellent customer service and unbeatable deals on all the most popular name brand appliances. 

Location details

3201 Airport Blvd NW Ste A, Wilson, NC, 27896, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.090 reviews
Select a rating
MaryAnn DiBernardo McGinniss's profile image
MaryAnn DiBernardo McGinniss 
recommend  Recommended
4 years ago

Had a stove delivered today. Robert and Jason were amazing. Very knowledgeable, polite and so informative about my new range. They did an amazing job and left my kitchen looking like no one had been there, except of course the new stove. I would definitely recommend this company to anyone looking for appliances and excellent service. Thank you Bass and especially Robert and Jason. 

Amy West Whitley's profile image
Amy West Whitley 
recommend  Recommended
4 years ago

My story is long; however I phoned and within four days I picked up a stove and it was all because of Rhonda! What a nice and helpful person! She researched and I walked out with “my perfect” appliance! When the time comes to purchase a washer and dryer, I’m headed back to Wilson to see the nice folks at Bass Appliance! 

Melanie Bissette's profile image
Melanie Bissette 
recommend  Recommended
5 years ago

I want to say thank you to Robert and Tommy who just delivered and installed my Speed Queen dryer. They were professional and very nice people. Everyone at Bass Appliance is very knowledgeable, helpful and a pleasure to work with. I highly recommend! 

Business response:

Thank you for the wonderful review. We love to get feedback from our customers!! 

Kim Britt's profile image
Kim Britt 
recommend  Recommended
5 years ago

I moved here from Raleigh recently and decided to buy my refrigerator locally. Bass Appliance has been so helpful and friendly. Their customer service is the best. Thank you for your kindness and service. I highly recommend this company for all of your appliances. 

Business response:

Thank you for the wonderful review. We always try to help customers have a postive experience when they are buy appliances, having a service call or ordering a part. We appreciate your review and business. 

Barbara Morrison Baines's profile image
Barbara Morrison Baines 
recommend  Recommended
5 years ago

Genuinely care about their customers and does everything for a positive experience and outcome. 

Business response:

Thank you for the wonderful review. We always try to help customers have a postive experience when they are buy appliances, having a service call or ordering a part. We appreciate your review and business. 

Ted Rhodes Jr.'s profile image
Ted Rhodes Jr. 
recommend  Recommended
5 years ago

I’ve got a speed Queen washer and dryer from Bass appliance in 2017. A heating element went out in my dryer today and I called for service. One hour later there was a service man here working on my dryer. I think this just phenomenal thank you Bass appliance for such great service. My wife says we will never buy another appliance anywhere else. 

Business response:

Thank you for the wonderful review! We always try to help our customers as soon as possible. 😀🙂 

Lisa Dixon Lowery's profile image
Lisa Dixon Lowery 
recommend  Recommended
6 years ago

I've been a fan of Bass Appliance for years, and today, they went beyond the call of duty! I needed a part for my washing machine and called just at closing. Not only did they offer great advice, they got the part for me after hours! Customer service is the key and they get it! 

Scott West's profile image
Scott West 
recommend  Recommended
6 years ago

Just got new refrigerator and stove delivered..what a great experience.. sales and especially delivery and installation. 

Frequently asked questions about Bass Appliance Service & Sales

How is Bass Appliance Service & Sales rated?

Bass Appliance Service & Sales has a 5 star rating with 90 reviews. 

When is Bass Appliance Service & Sales open?

Bass Appliance Service & Sales is closed now. It will open at 8:00 a.m.